With an attractive and easy-to-use interface, a wide variety of games, and many options available to play, Casino Chan has made its mark by providing players with the very best user experience, and they have the numbers to show it. This site was established in 2015, and if you are looking for a premium and exciting gaming experience, then Casino Chan would be right up your alley with their vast array of games and different ways to play them. Whatever experience you are chasing, this online casino will surely cater to it and make it possible for you to win big.
|License:||Malta Gaming Authority|
|Bonus:||$250 + 120 Free Spins|
|Number of Games:||800+|
|Game options:||Mobile, Instant play|
|Mobile casino:||IOS, Android|
Casino Chan Advantages & Disadvantages
|Top pokies from Microgaming, Playtech, Play’n GO, and more||Wagering requirements are higher than average|
|A generous welcome bonus over 4 deposits|
|Cryptocurrencies are welcome|
Casino Chan Welcome Bonus ⭐4/5
Casino Chan has a great welcome bonus of up to NZ$1500 with 120 free spins in NZ on selected games. The welcome bonus is divided among a few deposits. On your second deposit, you could earn a 50 percent bonus on a designated amount of money deposited into your playing account and free spins to play a specified game. Just do not forget to add the promotion codes as you deposit the funds into your gaming account, as once it is gone, you can never receive the welcome bonus again. It is part of the terms and conditions, and it would be a shame to waste such a fantastic bonus.
|Deposit no.||Bonus||Wagering Requirements|
|1st Deposit||100% match deposit bonus of up to NZ$100 + 30 free spins for the Dig Dig Digger||40X|
|2nd Deposit||50% match deposit of up to NZ$100 + 30 free spins for the Mechanical Clover||40X|
|3rd Deposit||50% match deposit of up to NZ$100 + 30 free spins for the Bobs Coffee Shop||40X|
|4th Deposit||50% match deposit of up to NZ$100 + 30 free spins for The Golden Owl of Athena||40X|
When you read the terms, it stipulates that the minimum wagering requirement is 3x your bet. Considering your winning potential, 3x your bet won’t seem like that big of a deal once you have tried a few of the games, which are not only exciting but also fun to pass your time. Otherwise, the deposit bonuses are 40x the bonus amount, which falls within industry standards.
Casino Chan and most of the games on the site can be played on your mobile device, whether via your smartphone, tablet, or laptop. Ensure that you have a stable internet connection and have updated your OS, and you should be good to go. Some games might not be available for mobile play as they would require the flash player to be activated within the browser and smartphone versions of browsers usually do not come with adobe flash player already installed. Depending on your device’s model and performance, you could consider downloading this feature, which would ultimately contribute to your experience of this site and the games on offer.
Regarding promotions, no news or promotions option on the landing page indicates any promotions active besides the signup bonus that spans a few days. If you would like to query if there are any promotions active on the site and whether you are eligible for them, you can chat with one of the friendly customer services agents, who will be more than happy to assist you as you move along.
Casino Chan Banking ⭐4/5
One of the most important aspects of any online site of this nature is the banking options that are made available to the players, the time frames in which their transactions are processed, the safety aspects, and the ease with which deposits and withdrawals can be made for serious players. These are to name a few of the more popular ones that are listed on the site.
|Payment name||Payment type||Deposit||Withdrawal||Withdrawal time|
|Bank Transfer||Bank transfer||1-5 Banking days|
|Visa||Credit/debit card||1-3 Banking days|
|MasterCard||Credit/debit card||1-3 Banking days|
Some of these methods are free and come with their own set of terms and conditions when making deposits or withdrawals with regard to their minimum, so make sure that you are aware of the fine print before choosing your preferred method. Your bank might have a processing time outside Casino Chan’s time frame, so please allow 3-5 business days for your deposit or withdrawal to reflect. Card payments are the traditional way to add or take funds from your player account. Still, for those who take our online presence and privacy very seriously, we can use the latest and fastest cryptocurrencies on the market. Cryptocurrencies are safer as they do not provide your banking details, and there is no need for you to have authorization from your bank. Traditional credit cards might have bans or blocks on your card.
Payout Times and Limits ⭐5/5
Their payout times are the same across the board as Casino Chan has made it a key factor of their service delivery to try to process withdrawals within 12 hours from the time that you submit the request, which is considered a fast payout time in this industry. This will be quicker if your documents are presented before you process the withdrawal.
Limits to withdrawals are specified in the terms and conditions, but VIP members earn the perk of increasing their escape amounts the more they play and win on the site. For more information, you can find the pay-out time frames and stipulated limits on the website under the payments tab, as there is a detailed and descriptive table that will answer all your questions. If your withdrawal or deposit is not processed within the specified time frame, you are more than welcome to contact customer service, and they will assist you with your query in a timeous and helpful manner.
Safety and Privacy ⭐4.5/5
The site uses the latest technology to ensure that the data you share is subject to end-to-end encryption, ensuring that your private information stays that way. Your card details (if you are opting to use your bank card) are safe and secure. Those who are a little more security-conscious can email their documents directly to customer services, who will then upload them onto your profile. The servers for the site are protected. Third parties, such as developers, might have access to your information that can be used for marketing. You can read more about this in the terms and conditions section of the website.
Customer Support ⭐4/5
Casino Chan has a team of dedicated customer service agents who are obsessed with your satisfaction and do their best to understand and answer all of your questions. The site has a live chat option with speedy response times. The customer service agents are friendly and kind enough to educate you beyond your query and point you in the right direction on the site. If you prefer a more hands-on and personal approach to your question, you can email the customer service department, and they will reply within 48 hours.
Our Final Verdict
Casino Chan clearly understands the importance of keeping its players happy and boasts the features that most players appreciate and covet on a website. While the interface is simple and easy enough to use, you might have to look around for terms and conditions or contact customer service to assist you in finding what you are looking for. Various games and many developers make for a dynamic and versatile playground for all, making it a top NZ online casino.
Casino Chan is for the prestigious player who wants to bet big, win big, and have access to excellent customer service at the click of a button. All in all, it’s certainly an experience worth having, and if you are still not quite sure once you have visited the site, you can always play a few of the games for free on the on-the-go while you are making up your mind.
To get more detailed information on the ranking, check our entire processes for How we rate and review casinos and games.
How I tested
I aim to gather as much gaming experience as possible to provide my readers with an authentic review. To achieve this, I focus on the following aspects:
1. Bonuses: I claim the sign-up offer and the first two deposit bonuses with a minimum deposit of $10-$20.
2. Registration: I register an account and verify my documents for fast payouts.
3. Deposit methods: I use at least two payment options, including a classic option like a credit card and an e-wallet.
4. Games: I play at least five casino games, including three online pokie games and two casino table games. I also check the total number of games and variety.
5. Play experience: I assess loading times and glitches on desktop, mobile browsers and apps.
6. Withdrawals: I attempt to withdraw via e-wallet or bank transfer and review the payment times.
7. Customer care: I contact customer support at least twice to check for efficiency and availability.
CasinoChan is a fully registered and licensed online casino, operating under its parent company Direx N.V. The casino has a strict anti-fraud policy and ensures the protection of players’ personal data.
CasinoChan offers a wide selection of popular games, including titles like Wild Shark, Book of Aztec, Fruit Zen, Bob’s Coffee Shop, Gold Vein, and Live Immersive Roulette and Blackjack.
Absolutely! At CasinoChan, players have the opportunity to play with real money and have the chance to win exciting cash prizes.
Certainly! CasinoChan offers the option for players to try out their online games for free. This allows players to enjoy the gaming experience without using real money or having to go through the registration process.
While CasinoChan does not have a dedicated mobile app, their website is optimized for mobile use.