SkyCity Online Casino Review
SkyCity Casino is one of the most established NZ online casinos due to its land-based presence. I’m quite a fan of its high-end website, easy-to-use responsible gaming tools, and 20+ quality gaming providers.
Besides an exclusive welcome bonus, I will offer you a comprehensive review of this online casino, including its games, bonus policies, payment options, and mobile gameplay, among other things.
My Casino Expert’s Perspective About SkyCity Casino
There was a lot to see in SkyCity Casino, so I kept coming back for 4 days straight. I spent 10 hours in total – playing and exploring the site – and I can say it was time well spent. I had enough time to explore the game lobby, which counts over 1,900 titles.
One unique aspect of this casino is its Sustainability strategy, as they’ve currently donated over $153,000 to the NZ community for support, coastline clean up, and native tree planting.
As someone who enjoys pokies and live dealers and prefers to deposit/withdraw through Apple Pay, I can say that SkyCity satisfied my needs. Plus, the Online Club and SkyCity Shop are far out.
However, if you’re into table games or you are looking for a crypto-friendly gaming site, you’ll have to check our other recommended casinos.
Overall, from my perspective as an NZ casino expert, Kiwis will enjoy a pokie-abundant online platform with a proper MGA license, top-notch security, and reliable payment methods, such as Neteller, Visa, and Paysafecard.
General Rating
- Overall Experience: 4.3/5
- Welcome Bonus and Promotions: 4.7/5
- Player Ratings: 3.5/5
- Registration Process: 4.6/5
- Game Quality & Variety: 4.4/5
- Payment Methods: 4/5
- Overall User Experience: 5/5
- App & Mobile Experience: 3.7/5
- Safety, Licensing, and Fair Play: 5/5
- Customer Support: 4.7/5
Overall Rating: 4.5/ 5
Software Providers
Payment Methods
SkyCity Casino’s Pros & Cons
| What I Liked | What I Didn’t Like |
|---|---|
| ✅ 23 quality software providers, including Play’n GO & Yggdrasil | ❌ Limited table game options |
| ✅ Exclusive welcome bonus and free spins with no wagering requirements | ❌ No PayPal or crypto payments |
| ✅ MGA licensed site + solid responsible gambling tools & policies | |
| ✅ 55 Hourly Jackpot games |
SkyCity Casino Review Breakdown
SkyCity is among the top NZ casino sites I’ve tested in the past few years, and I’ve played at more than 100 gaming sites for Kiwis. To be able to properly assess the casino, I created an account, verified it, and got right to playing.
This approach helps me explore the platform inside out and use it as any other player would. So, I deposit, play, talk to customer support, send a withdrawal request, and keep track of the time it takes to receive my winnings. I’ll share my findings and opinions of SkyCity’s online casino in this review, so tag along!
My Experience Reviewing SkyCity Casino
Rating: 4.3/5
My Own Experience at SkyCity Casino
| Time played/spent on site: | 10 hrs |
| Money Spent: | NZ$60 |
| Earnings: | NZ$74 |
| Browser/device used: | Chrome & Safari (Laptop & iPhone) |
| Experience: | I placed a NZ$30 bet on SkyCity Bonanza and won $55 after 19 spins. Then, I played Book of Dead with a $20 bet but had no luck there. I decided to try something new and went for Instant Football virtuals. This low-volatility game surprised me, as I managed to get NZ$10 with a NZ$1 bet, ending up with NZ$14 more than I started with. |
| Games played: | SkyCity Bonanza, Book of Dead, Speed Roulette, Instant Football |
Introduction To SkyCity Casino in New Zealand
SkyCity Online Casino was launched in 2019 in partnership with Gaming Innovation Group (GiG) on behalf of SkyCity Malta Limited, an independent subsidiary of the SkyCity Entertainment Group. They provide an entertaining and secure platform for Kiwis to enjoy their favourite casino games. You will be treated to an immersive gaming experience, whether in the live casino, among the pokies, or in other gaming areas.
The Owner of The Casino
SkyCity Malta Limited is behind this NZ online casino, while SkyCity Entertainment Group operates casino entertainment complexes in Auckland, Hamilton and Queenstown and in Adelaide, South Australia.
The online subsidiary is run by Gaming Innovation Group, which is one of the biggest players in the iGaming market as of 2024.
General info of SkyCity Online Casino
| Info | Details |
|---|---|
| Website: | www.skycitycasino.com/ |
| Active since: | 2019 |
| License: | Malta Gaming Authority (MGA/B2C/880/2021) |
| Support: | Live chat, email, FAQ |
| Bonus: | 200% Match up to $200 Bonus + 70 Free Spins + 50 Free spins on Ancient Egypt |
| Requirements: | 20x – 35x |
| Number of Games: | 1,900+ |
| Game library: | Pokies, Bingo, Table Games, Jackpots, Live Dealers, Scratch Cards, Virtual Sports |
| Platforms: | Desktop, Mobile, Web |
| Casino Owner: | SkyCity Malta Limited (GiG) |
SkyCity Casino Welcome Bonus and Promotions
Rating: 4.7/5
I’m pleased to tell you that we’ve got an exclusive welcome bonus for every new SkyCity Casino member. If you’re in NZ, you can use our links to claim 200% on your first deposit up to NZ$200 bonus, alongside 70 free spins + 50 free spins on Ancient Egypt.
| Deposit no. | Bonus | Wagering |
|---|---|---|
| 1st Deposit | 200% match up to $200 + 120 Free Spins | 35x (20x for FS) |
Bonus Details
- Must use our links to unlock the exclusive bonus
- One free spin is worth $0.20
- The 70 free spins have no wagering requirements!
- 50 FS have 20x WR
- 7 days to use the FS
- 30 days to clear the deposit match WR of 35x
I like a few things about this bonus, but I mainly love the free spins. They have no wagering requirements, and you receive them for 7 days in a row, 10 per day. Keep in mind you must claim the extra free spins in the Rewards section within 3 days of making the deposit.
The deposit match is nice as well, but the 35x sticky wagering requirements will take some time. I suggest you play pokies or bingo games until you clear them, as these are the only 2 categories that contribute 100%.
🤓 Expert Tip
While trying to clear the wagering requirements, it’s best to know how the casino will release the funds. Let me give you an example. My first deposit was NZ$20. With the 200% match, I got NZ$40 in bonus funds. Now, when I start playing, first I have to play through the deposit that triggered the bonus, which is NZ$20 * 35x. Then, the bonus funds – NZ$40 * 35x. In essence, these are D + B or sticky wagering requirements.
Casino Promotions
I already told you about our exclusive welcome bonus, but if you’re a fan of live dealers specifically, this NZ casino has prepared a special deal for you. Let me go over all bonuses and promotions currently available:
- Live Casino Welcome Offer: This is a 100% first deposit match up to NZ$150 +150 Club Points for The Online Club. The minimum deposit required is $50. You also get 70 bonus spins without wagering requirements that are valid for 24 hours upon receiving them. The maximum bet is NZ$5.
- The Online Club: Playing games gets you Club Points, which fill the progress bar and unlock random rewards. Early access to sweepstakes promotions, exclusive deals, random rewards, including real money free spins, and Club Tears are some of the perks.
- Drops & Wins: This pragmatic Play tournament has daily prize drops and a monthly worth of over 3.6 million. You can participate by playing qualifying games with bets of NZ$0.10 or higher.
- Wazdan’s Mystery Drop: This is another tournament, this time hosted by Wazdan. There are 100,000 Mystery Boxes and a shared pool of NZ$7.2 million in Cash Prizes. You can win from NZ$9 to NZ$72 cash prizes with no wagering attached. All Wazdan pokies are eligible.
What the Gambling Community Says About The Casino
Rating: 3/5
I found mixed reviews when looking for other player opinions about SkyCity, but I have to say most bad reviews are just players who haven’t read the T&Cs before using their bonuses. I’ve summed up the reviews in the table below.
| The Good | The Bad |
|---|---|
| Alex Br. on Casino Guru says that customer support was very helpful regarding withdrawals. | Steve Jansen on TrustPilot says that he could never finish his verification. |
| BlackSun on Reddit comments that the casino has great support, games, and providers. | Denny Crane says that the maximum bet of NZ$5 for bonuses is unfair and that he wasn’t aware of the sticky wagering requirements. |
| Ezekiel on TrustPilot comments that this is his main casino option and praises the fast withdrawals. | |
| Nyx Robin on TrustPilot commends the great game selection and fast withdrawal clearance. |
The Online Signup Process at SkyCity
Rating: 4.6/5
Creating an account at SkyCity is not as fast as in other NZ casino sites. This is what it takes:
- Use our links to get access to the exclusive bonus.
- Enter your email and create a password.
- (Optional) Pick whether you want to register with a driving license or a NZ passport.
- Click Continue.
- Enter all necessary personal details required, such as full name, living address, gender, and DOB.
- Agree to the T&Cs.
- Click Create Account.
- Go to your email and click the link to verify it.
🤓 Editor’s Note
You can skip entering the driving license or NZ password details while signing up. However, as soon as you verify your email, you’ll be asked to enter and verify your phone number. You may also be asked to verify your identity right away, but some people get a pass and are asked to do this at a later stage.
SkyCity Casino Games Library
Rating: 4.4/5
SkyCity Casino has nailed it with the pokies library and the game categorisation. You can find almost 1,800 pokies from 23 renowned software providers. I’m talking about Pragmatic Play, Play’n GO, Games Global (ex Microgaming), Quickspin, Yggdrasil, and many others.
I’d have liked to see game info on the thumbnails and software providers filter, but the current classification will have to do.
| Game | No. of Games | Top Game |
|---|---|---|
| Slots | 1770+ | SkyCity Bonanza |
| Jackpots | 20 | African Legends |
| Bingo | 10+ | Bingo Bonanza |
| Baccarat | 2 | Dragon Bonus Baccarat |
| Roulette | 11 | Auto Roulette |
| Blackjack | 4 | Blackjack Party |
| Live Dealer | 29 | Live Immersive Roulette |
| Virtual Sports | 6 | Instant Football |
| Slingo | 28 | Slingo Advance |
| Scratch Cards | 22 | Scratchy Big |
Slots
The Pokies lobby has 1770+ titles, and I was mostly happy to see the exclusive games, such as SkyCity Bonanza and SkyCity Branded Megaways. These are games that you can’t play anywhere else.
Jackpot lovers will be happy to see the Megaways WOWPOT! Prizes that are currently at NZ$11 million. Not to mention, there are 20 progressive jackpots to choose from.
My SkyCity pokie favourites are:
- SkyCity Bonanza
- Big Bass Splash
- Curse of the Werewolf Megaways
Live Dealer Games
You’ll see in the table that there are 29 live dealer games. However, this isn’t exactly right, as some of the live dealer thumbnails are live lobbies—unlocking plenty of live dealer games. For instance, the Blackjack Lobby unlocks a handful of rooms that you can choose from.
I’m happy to see both OnAir Entertainment and Evolution Gaming in this category, providing game shows, blackjack, baccarat, roulette, and Sic Bo.
Table Games
Blackjack, Baccarat, and Roulette have their own categories, but there isn’t a big choice. Some of the most popular titles you’ll find include:
- European Roulette
- Baccarat Squeeze
- Blackjack Party
🤓 Expert Tip
If you want to play poker, you will have to use the search bar. The results are not as precise, so I’ll give you the 2 specific names to search for Three Card Poker (Live) and Texas Hold’em Bonus (Live). Sadly, there are no RNG poker titles available.
Other Casino Games
Besides pokies, live dealers, and some table game classics, SkyCity offers:
- Bingo games
- Megaways
- Drops & Wins
- Virtual Sports
- Hourly Jackpots
- Scratch Cards
- Slingo
Banking Options for Kiwis at SkyCity Casino
Rating: 4/5
This site offers NZ players payment options from several trusted providers. Standard methods like Visa and Mastercard ensure you are comfortable transacting on this platform, knowing that your funds will get to the right place.
When making deposits, e-wallets, debit/credit cards, and prepaid cards are processed immediately, and the minimum deposit is NZ$10.
I have to say that the variety of payment options could be better, as PayPal, eZeeWallet, or cryptocurrencies aren’t an option. However, withdrawals are a good feature of SkyCity. On average, the operator processes cash-out requests within 6 hours as long as your identity and payment method are verified. Otherwise, it might take up to 24 hours or more.
The minimum withdrawal is NZ$20, which is double the deposit amount, but it’s still on the low side. Keep in mind that withdrawal time depends on the method you choose. I suggest you use Apple Pay, Skrill, or Neteller.
SkyCity Deposits
Depositing at SkyCity is rather easy:
- Log in using your credentials.
- Click on Menu.
- Choose Deposit.
- Enter the amount.
- Select a payment method and enter the necessary details.
- Click to confirm the transaction.
SkyCity Withdrawals
You can request a withdrawal by:
- Log in using your credentials.
- Click on Menu.
- Choose Withdraw.
- Enter the amount.
- Select the same payment method you deposited through and enter the necessary details.
- Click to confirm the transaction.
🤓 Editor’s Note
Make sure to check your email periodically after you send a withdrawal request. If the casino requests more details, it will contact you by mail.
| Payment name | Deposit | Deposit Limits (Min\Max) | Withdrawal | Withdrawal Limits (Min\Max) | Withdrawal time |
|---|---|---|---|---|---|
| Bank Transfer |  | |  | NZ$20 | 1-5 Business days |
| Paysafecard |  | NZ$10 | | | |
| Apple Pay |  | NZ$10 |  | NZ$20 | 15 minutes – 24 hours |
| Skrill |  | NZ$10 |  | NZ$20 | 15 minutes – 24 hours |
| Neteller |  | NZ$10 |  | NZ$20 | 15 minutes – 24 hours |
| Visa |  | NZ$10 |  | NZ$20 | 1-3 Business days |
| MasterCard |  | NZ$10 |  | NZ$20 | 1-3 Business days |
User Experience at SkyCity Casino
Rating: 5/5
After spending 10 hours testing and playing games, I have absolutely no complaints about SkyCity. I love the design of the side menu, which shows me my Club status, all available games, the number of messages I have, and the rewards I can claim. It’s also very easy to set limits and find out more about playing responsibly.
Playing on desktop is amazing, no matter the size of the screen. I’ve used it in full mode on my laptop, and I tried minimising the window. In both cases, I could deposit, play, and do whatever I like. I used Safari and Google Chrome and noticed no difference in speed or responsiveness.
App and Mobile Casino
Rating: 3.7/5
At first, I thought SkyCity had a native mobile casino app, but I soon realised that those are apps for land-based establishments. This was a bit disappointing at first, but after playing an hour on my iPhone, I can tell you that there’s virtually no difference whether you’re using an app or a site.
The mobile casino functions great; it scales to all screen sizes, and the games work just fine. For faster access, you can add a shortcut to your home screen and voila!
Safety, Licensing, and Fair Play at SkyCity
Rating: 5/5
SkyCity Casino is an established and licensed brand with the certificates to prove it. The online casino has a stamp by the Malta Gaming Authority and a license number of MGA/B2C/880/2021.
In addition to an SSL certificate, the casino uses reliable payment methods and 3D-secured payment gateways, so your personal information and funds are safe.
Responsible Gaming
You are prompted to set your responsible gaming limits as soon as you create your account, which is something I support. You can set daily, weekly, and monthly deposit and wagering limits.
Besides these, you can also use:
- Reality checks
- Time-out
- Self-exclude
Why You Can Trust SkyCity Casino
✅ Active MGA license
✅ SSL Certificate
✅ Only accepts players over 20 years old
✅ All games are tested for fair outcomes
✅ No open disputes
✅ Easy to use responsible gaming tools
SkyCity Customer Service
Rating: 4.7/5
The live chat support agents were great, but it’s a shame that you can only talk to them with a registered account. There’s also a comprehensive FAQ section and an email that you can reach out to. The lack of phone support doesn’t bother me, but I’ll leave it for anyone who finds this relevant.
| Customer Support | Details |
|---|---|
| [email protected] | |
| Phone | ❌ |
| Live Chat | ✅ Available 24/7 |
| FAQs | ✅ |
Conclusion – How Does SkyCity Compare to Other NZ Online Casinos
SkyCity has over 1,900 games, which is more than most of the NZ casino sites. Kiwis can enjoy a variety of pokies, play live dealers, or try their luck with the Megaways and hourly jackpots. The payment methods are reliable, and the withdrawals are fast. The only downside is the limited number of table games and the lack of options for poker players. Therefore, if you want to play poker, I’d suggest you check out the alternatives.
| Online casino | Welcome bonus | Casino games | Win rate | Payout speed |
|---|---|---|---|---|
| JackpotCity Casino | NZ$1,600 | 700+ | 98.46% | 1 working day |
| Spin Casino | NZ$1,000 | 1,400+ | 98.65% | 1 working day |
| Ruby Fortune | NZ$750 | 900+ | 97.00% | 1 working day |
| Betway Casino | NZ$1,800 | 450+ | 98.28% | 1 working day |
| Europa Casino | NZ$2,400 | 1,900+ | 98.15% | 1 working day |
How I tested SkyCity NZ Online Casino
I aim to gather as much gaming experience as possible to give my readers an authentic review. To achieve this, I focus on the following aspects:
1. Bonuses: I claim the sign-up offer and the first two deposit bonuses with a minimum deposit of $10-$20.
2. Registration: I register an account and verify my documents for fast payouts.
3. Deposit methods: I use at least two payment options, including a classic option like a credit card and an e-wallet.
4. Games: I play at least five casino games, including three online pokie games and two casino table games. I also check the total number of games and variety.
5. Play experience: I assess loading times and glitches on desktop, mobile browsers and apps.
6. Withdrawals: I attempt to withdraw via e-wallet or bank transfer and review the payment times.
7. Customer care: I contact customer support at least twice to check for efficiency and availability.
To get more detailed information on the ranking, check our entire processes for How we rate and review casinos and games.
SkyCity NZ Online Casino FAQs
Yes! SkyCity online casino is available to all Kiwi players located in New Zealand.
No, SkyCity doesn’t have a no deposit bonus, but we have an exclusive deal for you!
Yes, since the lunch in 2018 sky city online casino has maintained a trusted casino authority in New Zealand, it also holds an official license from Malta gaming authority.
Microgaming, evolution, netent, big time gaming, pragmatic play.
As a SkyCity player, you can play pokies, live dealers, bingo, scratchcards, slingo, and virtual sports.
Skrill, poli, ecopayz, neteller, credit cards and debit cards.
SkyCity casino processes withdrawals within 6 days, after which you can expect the payment between 0 and 5 days. This depends on the payment option you pick.
E-wallets – same day withdrawal.
Bank transfers – up to 3 days.
Credit cards – up to 3 days.
You can withdrawal per day up to 5,000 NZD.